Refund abuse continues to eat into profits – but buy-in from the wider business can prove challenging.
Join Senior Data Scientist Alfie Tiley as he breaks down the metrics, patterns and tactics to watch out for, from quantifying the problem to enacting business change.
Watch the webinar to learn – and ask your questions – about:
- How to tell if your company has a refund abuse problem.
- Why a one-size-fits-all approach doesn't work for refund fraud and abuse.
- Types of refund abusers and dealing with each.
- Making a business case and achieving buy-in for a refund abuse solution.
- How to coordinate cross-departmentally, to the benefit of all.
- Ultimately, how to rehabilitate opportunist abusers and block refund abuser fraud rings.
Get your online business growing without losing to refund abuse – it all starts with education.
Date: Wednesday 25th June 2025
Time: 15:00 BST/ 16:00 CET/ 10:00 ET
Host: Dr Alfie Tiley – Senior Data Scientist, Ravelin
