---
title: RavCon 2023 - The true value of a fraud operation
description: Tackling profit erosion beyond fraud with River Island’s Global Fraud Manager. This recording covers how River Island launched their profit erosion initiative
image: https://pages.ravelin.com/hubfs/168_RavCon23_META_images_1200x627_%E2%80%93_2.png
---

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# The true value of fraud operation

## Tackling profit erosion beyond fraud… 

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When it comes to lost profit, fraud is just one piece of the pie. Looking at profit erosion as a whole means considering both the fraudulent and genuine drivers of loss. 

River Island’s Global Fraud Manager, Grant Shipway, explains how River Island successfully launched their profit erosion initiative and re-positioned the fraud team as essential to profit protection. In his words, “Fraud teams are available for life, not just for Christmas…”

Learn:

- How lack of cross-collaboration with the wider business is holding your fraud team back
- Why companies may be underestimating the size of their fraud and profit loss problem
- How you can build your own profit erosion committee

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