How does your fraud team interact with the rest of the business? How do you get key stakeholders emotionally invested in fraud? You need to tell the right story.
Fraud teams don’t need to be bearers of bad news – flip the script! Think positive KPIs, like customer friction and prevention rates, over fraud losses and false positives.
Watch Florian Jensen, Scalapay Chief Risk Officer, in conversation with:
Key takeaways:
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