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The business of fraud prevention 

Telling the story of fraud…


How does your fraud team interact with the rest of the business? How do you get key stakeholders emotionally invested in fraud? You need to tell the right story. 

Fraud teams don’t need to be bearers of bad news – flip the script! Think positive KPIs, like customer friction and prevention rates, over fraud losses and false positives. 

Watch Florian Jensen, Scalapay Chief Risk Officer, in conversation with:

  • Neill MacCarthaigh, Fraud Manager - ESW
  • Nick Aiken, Director, Fraud and Payments - Trainline
  • Krys Savotchenko, Fraud and Risk Manager - Flix

Key takeaways:

  • How where the fraud teams sits in the business impact priorities
  • How to build a case for fraud prevention and get budget
  • The impact of expansion on fraud & how to communicate this to the business

You’re nearly there…

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