Merchant Panel: Fraud Trends and Emerging Threats

When expansion and growth take center stage, what happens to fraud...

Businesses have been taking advantage of the ecommerce boom to drive market expansion. But what does this mean for fraud and how we approach it?

Gerry Carr, Ravelin Chief Marketing Officer, is joined by:

Lora Walsh, Global Fraud Manager - Just Eat
Andy Palmer, Global Fraud Manager - Deliveroo
Olivier Erol, Fraud Manager - Back Market

Key takeaways:

How to adjust your dispute management process for different markets
The impact of expanding your product offering on fraud and how to adapt
Identifying the cut off point between a fraudster and an opportunistic customer
How to reframe fraud prevention as a sales enabler, not a blocker