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Consumer Fraud Survey: The dark side of online shopping – the rise of friendly fraud

Friendly fraud is increasing and costing brands millions in lost revenues every single year. But little hard data exists about why this is happening. 

Ravelin has completed the first definitive survey into consumer fraud across Europe.  

Based on a survey of 6,000 adults across the UK, France, and Germany, this new research sheds new light on the soaring phenomenon of friendly and first-party fraud and policy abuse by consumers.
Download The dark side of online shopping – the rise of friendly fraud to find out who is committing fraud, why and how: 
  • Why 40% of online shoppers committed fraud in the past year
  • The surprising worst offenders who are most actively committing fraud
  • The types of fraud they’re committing and the companies most at risk
  • How much consumer fraudsters are making

Find out more in the full survey. Download our ebook now. 

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